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Cobbler Concierge (Jim's Shoe Repair)

Location
50 East 59th Street, New York, NY, USA (family-run since 1932; also Bloomingdale's flagship and 20 Hudson Yards counters)
Website
https://www.cobblerconcierge.com/
Repairs
Full resole, Heels
Footwear
Dress shoes, Fashion / heels
Brands
Site focuses on luxury shoes and handbags; no brand-specific programmes listed on pages checked.
Mail-in process
Start a repair online: enter contact details and the repairs needed for an estimate, choose a shipping option, and check out. You pay nothing until their cobblers have received and evaluated the items; they then suggest repairs and you choose. Call 1-800-694-2181 or text SHOES (74637) for a quick estimate.
Published prices
Not published / not listed here. Ask the shop.
Notes
Also repairs bags, belts, wallets, jackets and luggage. The online-order page footer gives 60 E 59th Street; the homepage gives 50 East 59th Street.
Last verified
2026-11-02 (fetched directly)

Sources

Details come from the shop's own pages on the date shown. Confirm current prices and turnaround with the shop.